FAQ – Frequently Asked Questions
Is there WiFi at the center?
In our relaxing sitting area you can enjoy our fast WiFi, free to us for all of our costumers!
What other activities do you have besides windsurfing?
At the center we have Jet Bikes and Stand Up Paddles, plenty of exercise and fun for everybody! Through our sister company Paddle Paradise you have the option to take part of an amazing stand up paddle tour on the calm, non windy side of the island.
We also organize regular BBQ’s and parties where the costumers have the chance to meet all of our team and get a taste of the traditional Greek food, Souvlaki with Tzatziki!
How can I pay?
Our online booking system accepts all type of credit/debit cards as well as Pay-Pal.
At the center we accept cash (euros) and all types of credit/debit cards.
Do I need to bring a harness and wetsuit?
We have harnesses and wetsuits available free of use at the center although we advise to bring your own as it is always better to use something you are used to! Wetsuits (shorty) is only needed in the beginning and end of the season (April-May, September-October) as the water temperature is around 26 degrees during the summer months.
Where can I buy shoes, lycras etc.?
We sell Harnesses, Gloves, Shoes, Lycras, Wet suits and all other essential things you might need on the water. The center also sells boards, rigs and spare parts.
Does somebody help me with the rigging?
At Surfers Paradise we work with a valet service done by our team. In that way, we take care of your rigging and you save energy for the windsurfing part! Most of our sails are however already rigged and ready to go on the water!
What kind of equipment is available?
Surfers Paradise is an official center of JP-Australia & Neilpryde and stocks all the latest boards and sails, check out our gear selection here.
Why pre-booking?
By pre-booking you have the option to receive our pre-booking prices. Making a reservation by pre-booking also ensures there is available equipment on your arrival and during your stay. If you have not made a reservation we can not guarantee availability.
Do I need to reserve a certain board and rig?
We have a large variety of boards and sails available for rent. That allows us to work with an open pool system, meaning every costumer can change boards and sails whenever they like or when the wind conditions change. However, If you have a favorite board there is the possibility to reserve it upon request!
Is the equipment insured?
Material Insurance is optional and can be added for an additional +15% on the rental price. The insurance doesn’t cover damages sustained from reckless use of the equipment.
What time does the center open and close?
We open 08.30 and stay open all day until sunset at approx. 20.00. In this way there is plenty of time to be on the water, to take breaks and there is even time for sunset sessions!
What languages does your team speak?
Our team speaks English, Greek, Swedish, Norwegian, Dutch, German, French, Russian and Spanish. All to ensure communication is never a problem when you need something or when you are trying to master that new trick!
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